NHTSA Complaint #10130067 — 1999 VOLKSWAGEN PASSAT

LOWER CONTROL ARMS RECALL VM. WANTED TO CHARGE ME 325.00 FOR THE RECALL. VW DEALERHIP SAID THE RECALL WAS NOT VALID UNLESS 40K SERVICE WAS PERFORMED. DO NOT SEE THE CORRELATION WITH HAVING SOME FILTERS AND FLUIDS CHANGED (40K SERVICE) WITH A SUSPENSION RECALL. PRIOR TO 40K I HAD CVS CHANGED AND HAD FILTERS AND FLUIDS CHANGED. MY CAR HAD A LOT OF PROBLEMS WITH IT AND WAS WORKED ON BY VW DEALERSHIP OVER 20 TIMES BETWEEN 32-49K. I WAS TOLD THE 40K SERVICE WAS NOT NEEDED BECAUSE OF WORK DONE AT 36K. WAS TOLD $240.00 ON 40K SERVICE CHECK WAS NOT NEEDED BECAUSE OF PREVIOUS WORK AND WAS OVER PRICED NOT NOT SMART TO DO. IF THERE IS A MALFUNCTION WITH THE CAR, AND THEIR IS A RECALL, THE OWNER SHOULD NOT HAVE TO PAY FOR IT. IF THEIR WAS DECENT LOGIC FOR ME PAYING FOR THIS RECALL I WOULD HAVE NO PROBLEM WITH IT, BUT I CANNOT FIND IT. IT JUST SEEMS A LOOP HOLE FOR ME TO PAY FOR THE MANUFACTURER'S POOR WORKMANSHIP. THIS LOOP HOLE SHOULD BE CLOSED, THERE IS A LOT OF EXCEPTIONS TO WHY 40K WAS NOT PERFORMED.