NHTSA Complaint #10226564 — 2007 LEXUS ES350

WHILE DRIVING MY 2007 LEXUS 350 ES ON SATURDAY, MAY 3, I EXPERIENCED UNINTENDED ACCELERATION. MY VEHICLE UNEXPECTEDLY ACCELERATED AND I WAS UNABLE TO SUCCESSFULLY BRAKE OR SHUT OFF THE CAR WITH THE PUSH BUTTON IGNITION. WHILE STRUGGLING TO GAIN CONTROL OF THE VEHICLE (AND AVOID HITTING OTHER VEHICLES), I WAS FINALLY ABLE TO STOP THE CAR USING THE EMERGENCY BRAKE, PUTTING THE CAR IN PARK AND HOLDING THE PUSH BUTTON IGNITION FOR SEVERAL SECONDS. A GREAT DEAL OF SMOKE RESULTED... I IMMEDIATELY CONTACTED WOODFIELD LEXUS, MY LOCAL LEXUS DEALER. I WAS TOLD TO BRING THE CAR TO THE DEALER ASAP FOR REVIEW. I DID SO, AND MY VEHICLE IS CURRENTLY WITH THE DEALER TO PERFORM NECESSARY TESTING. WHEN I ARRIVED AT THE DEALER, THE SERVICE MANAGER NOTICED THAT MY FLOORMATS WERE SECURED, BUT UPSIDE DOWN -- THE RESULT OF A RECENT OIL CHANGE (2 DAYS PRIOR) -- WHERE THE WOODFIELD LEXUS SERVICE TECHNICIAN TURNED MY FLOORMATS OVER -- THEN FORGOT TO PROPERLY SECURE THEM IN THE CORRECT POSITION. I NOTIFIED WOODFIELD LEXUS OF ANOTHER ACCELERATION ISSUE IN 2007, HOWEVER I WAS TOLD THAT THE "JUMPING" ACCELERATION IS A KNOW GLITCH WITH MY MAKE/MODEL/YEAR. MY VEHICLE IS UNSAFE TO DRIVE. *TR