NHTSA Complaint #10226505 — 2007 CADILLAC CTS

POWER TRAIN:AUTOMATIC TRANSMISSION issue reported to NHTSA

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Fire

Complaint Details

ODI Number 10226505
Vehicle 2007 CADILLAC CTS
Component POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident
Date Filed
Mileage 7,400 miles
Crash No
Fire Yes
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

07 CADILLAC CTS WAS DRIVEN AND PARKED. I MINUTE LATER IT WAS ON FIRE, STARTED ON TOP OF TRANSMISSION IN INTERIOR. EXTINGUISHED IN ANOTHER 2 MINUTES BUT DAMAGE EXCEEDED $20,000. GM PRODUCT LIABILITY AND ESIS DRAGGING FEET ON WARRANTY CLAIM OR RELIEF FOR > 2 MONTHS, INSURANCE SAYS CIGARETTE (DON'T SMOKE) DEALER WONT DO ANYTHING FOR FIRE EVENT. CAUSE IS DEFECTIVE CATALYTIC CNVTR/TRANSMISSION BUT NO HELP FROM GM, DEALER, WARRANTY, I'VE OFFERED PHOTOS FIRE REPORT, ETC. INSURANCE WANTS TO SETTLE QUICK AND SALVAGE. I NEED TO KEEP FOR GM EVALUATION FOR SAFETY DEFECT-THEY AREN'T VERY INTERESTED OR HELPFUL. NO CAR, NO WARRANTY RELIEF BUT LUCKILY NO INJURY. CAN GM BE PRESSED TO RESOLVE LIABILITY TO THE OWNER IN A TIMELY MANNER?, DO THEY EVEN CARE IF I IGNORE INSURANCE PRESSURE TO KEEP CAR AVAILABLE TO GM INSPECT FOR ROOT CAUSE? THANK YOU *TR

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