NHTSA Complaint #10225905 — 2003 FORD EXPLORER

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	10225905
Vehicle	2003 FORD EXPLORER
Component	STRUCTURE:BODY
Date of Incident	August 25, 2007
Date Filed	April 28, 2008
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

THE BACK PANEL OF MY 2003 EXPLORER IS CRACKED. THE TRUCK WAS PURCHASED AT LIBERTY FORD IN RANDALLSTOWN. THEY ADMIT AS WELL AS THE FORD CORP. OFFICE THAT THE PANELS ARE CRACKING BUT THEY WILL NOT REPLACE THEM. THEY ARE SAYING THE PROBLEM IS UNDER INVESTIGATION. THEY COULD NOT TELL ME WHEN THE INVESTIGATION STARTED OR WHEN THEY THINK IT WILL END. THEY ARE ONLY SAYING THAT ALTHOUGH THERE IS NO PARTICULAR REASON THAT THESE PANELS ARE CRACKING THEY ARE NOT RESPONSIBLE TO REPLACE THEM. *TR

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