NHTSA Complaint #10225710 — 2004 PONTIAC VIBE

PURCHASED 2004 PONTIAC VIBE FROM A DEALERSHIP. NOTICED RIGHT AWAY PROBLEM WITH WINDOWS "CLANKING", "SHAKING" WHEN IN OPERATION. DEALER WAS WAITING ON PART TO CORRECT PROBLEM. ON MY WAY TO WORK AND DROPPING MY DAUGHTER OFF AT SCHOOL, I LOWERED DRIVER SIDE WINDOW TO CHECK MAIL BOX. UPON CLOSING WINDOW, IT SHATTERED ALL OVER ME AND INSIDE OF CAR. (THIS WHILE CAR WAS IN MOTION!) NEEDLESS TO SAY, I MISSED WORK AND MY DAUGHTER MISSED CLASSES THAT DAY AS WE WAITED ON DEALER TO PICK UP CAR FOR REPAIR. WINDOW WAS "REPAIRED" BUT PROBLEM CONTINUED. TO THIS DATE AM NOT ABLE TO USE ANY OF THE WINDOWS AS THE PASSENGER SIDE HAS SAME PROBLEM AS WELL AS REAR!! WE ARE ENTERING HOT TEMPERATURES AND WOULD LIKE TO BE ABLE TO LOWER WINDOWS FOR AIR WHEN AIR CONDITIONING SHOULD NOT BE REQUIRED. NOT TO MENTION WHEN NEEDED IN DRIVE THROUGH SITUATIONS (BANK, ETC.) PLEASE ADVISE AS TO "WHERE DO WE GO FROM HERE." THANK YOU FOR YOUR KIND ATTENTION TO THIS MATTER. *TR