NHTSA Complaint #10225620 — 2004 SATURN ION

FAILURE OF THE ELECTRIC POWER STEERING SYSTEM: I HAVE OWNED MY 2004 SATURN ION SINCE NEW AND IT HAS APPROXIMATELY 52,000 MILES ON IT. I NOTICED ABOUT 2 MONTHS AGO, THE POWER STEERING SYSTEM WILL TURN OFF RANDOMLY. IT STARTED TO HAPPEN VERY INFREQUENTLY, LESS THAN ONCE A DAY. NOW IT HAPPENS MANY TIMES IN ONE TRIP. IF I TURN THE IGNITION OFF AND RESTART THE CAR, IT WILL WORK AGAIN, NOTWITHSTANDING ANOTHER FAILURE. THE DEALER HAS QUOTED ME 700 DOLLARS TO DO THE REPAIR WORK. CONSIDERING THE CAR ONLY HAS 52,000 MILES ON IT AND MANY OTHERS HAVE EXPERIENCED THIS SAME PROBLEM ON THE ION AND OTHER SATURN MODELS (FROM SEARCHES OF VARIOUS SATURN FORUMS), I FIND THIS TO BE UNCONSCIONABLE THAT SATURN WILL NOT RECALL THE ITEM. THIS COULD CAUSE A MAJOR PROBLEM FOR AN UNSUSPECTING PERSON IF IT TURNS OFF IN THE MIDDLE OF A CORNERING TURN. THE FORCES REQUIRED TO TURN THE WHEELS AND THE FAILED STEERING ASSIST MOTOR ARE MORE THAN EXPECTED. *TR