NHTSA Complaint #10458442 — 2004 SATURN ION STEERING:ELECTRIC POWER ASSIST SYSTEM

Complaint Details

ODI Number	10458442
Vehicle	2004 SATURN ION
Component	STEERING:ELECTRIC POWER ASSIST SYSTEM
Date of Incident	November 9, 2011
Date Filed	May 14, 2012
Mileage	99,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	SD

Consumer Description

TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED WHILE DRIVING 35 MPH THE POWER STEERING FAILED AND AS A RESULT THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE POWER STEERING WARNING LAMP ILLUMINATED IMMEDIATELY AFTER THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 99,500 AND THE CURRENT MILEAGE WAS 112,394. UPDATED 6/6/12 *CN THE ELECTRIC POWER STEERING MOTOR WAS REPLACED ON 05/22/12. UPDATED 06/11/12

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