NHTSA Complaint #10225518 — 2007 TOYOTA TUNDRA

TL*THE CONTACT OWNS A 2007 TOYOTA TUNDRA. THE CONTACT STATED THAT HIS VEHICLE VIBRATES WHILE DRIVING BETWEEN 60-70 MPH. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSIS ON OCTOBER 12, 2007, IN WHICH TWO WHEELS WERE ROTATED AND BALANCED. THE DEALER'S INVOICE DID NOT SPECIFY WHETHER THE FRONT OR REAR WHEELS WERE BALANCED. THE VEHICLE WAS TAKEN BACK TO THE DEALER SEVERAL TIMES, BECAUSE THE VIBRATION PERSISTS. IN ADDITION, BOTH EXTERIOR MIRRORS HAVE A SHARP PLASTIC EDGE AND THE CONTACT'S FOREHEAD WAS CUT WHILE VACUUMING THE VEHICLE. THE DEALER WAS UNABLE TO CORRECT THE VIBRATION AND FELT THAT THE CONTACT BEING INJURED BY THE MIRROR EDGE WAS HUMOROUS. THE MANUFACTURER TOOK A REPORT, BUT DID NOT OFFER ANY ASSISTANCE. THE CURRENT MILEAGE WAS 17,800 AND FAILURE MILEAGE WAS 2,400. UPDATED 6/2/08 *CN