NHTSA Complaint #10224391 — 2000 FORD FOCUS

TL*THE CONTACT OWNS A 2000 FORD FOCUS. WHEN THE CONTACT STARTED THE VEHICLE, ALL OF THE INSTRUMENT PANEL LIGHTS ILLUMINATED AS NORMAL, INCLUDING THE CHECK ENGINE LIGHT. SHE STATED THAT THE CHECK ENGINE LIGHT ILLUMINATED A FEW DAYS AFTER PURCHASING THE VEHICLE AND HAS REMAINED ON EVER SINCE. THE DEALER STATED THAT THERE WAS FAILURE WITH THE FUEL TANK. WHEN THE GAS TANK CAP IS NOT SECURED PROPERLY, THE CHECK ENGINE LIGHT WILL ILLUMINATE. THE DEALER REMOVED AND REPLACED THE GAS TANK CAP AND THE CHECK ENGINE LIGHT DIMMED; HOWEVER, IT ILLUMINATED AGAIN A COUPLE OF DAYS LATER. THE LAST TIME THE CONTACT ATTEMPTED TO START HER VEHICLE, IT WOULD NOT START. SHE WAITED A COUPLE OF HOURS AND WHEN THE VEHICLE FINALLY RESTARTED, IT MADE A LOUD RUMBLING NOISE. WHITE SMOKE APPEARED UNDER THE HOOD AND THE VEHICLE FAILED TO RESTART. THE POWERTRAIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 100,757.