NHTSA Complaint #10224385 — 2001 CHEVROLET MALIBU

PROBLEMS WITH ANTI-THEFT SYSTEM. CAR WOULD NOT START. HAVE HAD TO HAVE CAR TOWED TO DEALERSHIP TWICE AND HAD THE IGNITION PASS LOCK CHANGED BOTH TIMES WITHIN A 6 MONTH PERIOD. THE THIRD TIME IT HAPPENED WAS ONE DAY BEFORE THE 1 YEAR GUARANTEE ON THE PARTS AND LABOR OF THE PREVIOUS REPLACEMENT RAN OUT. HAD CAR TOWED AGAIN. THIS TIME THEY SAID IT WAS THE WIRING HARNESS TO THE PASS LOCK. THEY SAID IT WAS CORRODED AND THEY REPLACED IT BUT I HAD TO PAY FOR IT SINCE IT WAS NOT THE SAME PART AS THE PASS LOCK PART THEY REPLACED TWICE BEFORE. NATURALLY I HAVE NO WAY OF KNOWING WHETHER THE WIRING HARNESS CORROSION WAS THE REAL PROBLEM ON THE FIRST, SECOND OR THIRD TIME. THEY NEVER REIMBURSED ME FOR THE TOW ON THE SECOND REPLACEMENT THAT WAS UNDER THEIR WARRANTY EITHER. TOW TRUCK DRIVER TOLD ME THAT THIS WAS AN ALMOST EVERYDAY OCCURRENCE FOR HIM ON GM VEHICLES THAT HE TOWED. RECALL AND REIMBURSEMENT SEEMS TO BE IN ORDER. *TR