NHTSA Complaint #10224137 — 2006 SCION XB

VISIBILITY:WINDSHIELD issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	10224137
Vehicle	2006 SCION XB
Component	VISIBILITY:WINDSHIELD
Date of Incident	April 10, 2008
Date Filed	April 10, 2008
Mileage	35,250 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	GA

Consumer Description

I BOUGHT MY SCION BRAND NEW IN NOV. 2005. IT WAS MY FIRST BRAND NEW CAR, AND I LOVE MY XB. I HAVE BEEN HAVING UNACCEPTABLE PROBLEMS WITH WINDSHIELD CRACKS. I AM CURRENTLY ON MY 5TH WINDSHIELD, AND TODAY I CAME OUT AND SAW A NEW CRACK. APPROX. 12" ON THE LOWER PASSENGER SIDE. THE CAR HAS BEEN PARKED IN THE DRIVEWAY FACING THE GARAGE DOOR SINCE ABOUT 530PM YESTERDAY. SOME ONE OF THE PREVIOUS CRACK WAS DUE TO A SMALL PEBBLE LIKE OBJECT THAT LIGHTLY HIT THE WINDSHIELD. IT WAS INSTANTANEOUSLY A 10" CRACK. MY FIRST TWO WINDSHIELDS WERE COVERED BY MY INSURANCE, THAT LAST ONE I PAID FOR OUT OF POCKET. WITH THE NEW CRACK I WILL ALSO HAVE TO PAY FOR REPLACEMENT UNLESS TOYOTA OWNS UP TO THE DEFECT. THE NEW CRACK SHOWS NO SIGNS OF IMPACT. IT GROWS OUT FROM UNDER THE MOLDING AND GOES UP, THEN SLIGHTLY TO THE RIGHT, THEN UP AGAIN. I HAVE CONTACTED TOYOTA TWICE HOPING TO GET THIS SOLVED. I'LL KEEP MY FINGERS CROSSED. *TR

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