NHTSA Complaint #10224116 — 1997 FORD EXPEDITION

TL*THE CONTACT OWNS A 1997 FORD EXPEDITION. THE CONTACT AWAKENED TO FIND HIS VEHICLE ENGULFED IN FLAMES AT HIS RESIDENCE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND FILED A REPORT. AN INVESTIGATOR FROM THE FIRE DEPARTMENT STATED THAT THE FIRE APPEARED TO HAVE ORIGINATED FROM THE CRUISE CONTROL, BUT MORE CONCLUSIVE EVIDENCE WAS NEEDED TO SUPPORT THAT HYPOTHESIS. THE VEHICLE WAS COMPLETELY DESTROYED AND THE CONTACT'S HOME SUSTAINED SEVERE PROPERTY DAMAGE IN EXCESS OF $100,000. THE MANUFACTURER DID NOT PROVIDE ANY ASSISTANCE. THE CONTACT HAS PICTURES. THE VIN WAS VERIFIED, BUT APPEARS TO BE INVALID. THE CURRENT AND FAILURE MILEAGES WERE 160,000.