NHTSA Complaint #10223859 — 2004 DODGE INTREPID ENGINE AND ENGINE COOLING

Complaint Details

ODI Number	10223859
Vehicle	2004 DODGE INTREPID
Component	ENGINE AND ENGINE COOLING
Date of Incident	November 12, 2007
Date Filed	April 9, 2008
Mileage	68,095 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	OH

Consumer Description

I PURCHASED A 2004 DODGE INTREPID WITH 26,000 MILE FOR APPROX 20,000. I STARTED THE CAR ONE DAY AND DRIVE 5 MINUTES AWAY TO MY SONS SCHOOL WHEN I HEARD A LOUD KNOCKING. I IMMEDIATELY CALLED OUR LOCAL DODGE DEALER WHO SCHEDULED ME AN APPOINTMENT FOR 6 WEEKS AWAY. I STOPPED DRIVING THE CAR IMMEDIATELY. ON JAN 2ND I TOOK THE CAR IN TO SEE WHAT THE ISSUE WAS. IT IS NOW APRIL 9 AND I WAS INFORMED TODAY THAT THE CAR NEEDS A NEW ENGINE DUE TO SLUDGE AND MY WARRANTY WAS DENIED BY CHRYSLER. EVEN THOUGH I PROVIDE PROOF OF MAINTENANCE FOR THE WHOLE 40,000 MILES I PUT ON THE CAR THE DISTRICT MANAGER FOR CHRYSLER SAID MY RECEIPTS WERE NOT VERIFIABLE AND THEY WERE DONE IN A ACTUAL CAR REPAIR SHOP. I'VE BEEN WITHOUT A CAR NOW FOR 5 MONTHS AND STILL OWE 8,000 ON THE LOAN. THE CAR HAS 68,000 THOUSANDS MILES AND CHRYSLER SAYS TO BAD SO SAD. *TR

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