NHTSA Complaint #11283205 — 2004 DODGE INTREPID

WE ARE WRITING TO LET YOU KNOW OF A MAJOR CAR FIRE THAT OCCURRED IN OUR DODGE INTREPID. THE DRIVER WAS DRIVING ON THE INTERSTATE. THE HOT/COLD NEEDLE BEGAN MOVING UP AND DOWN. THEN THE BRAKES GAVE OUT. THEN, THE POWER STEERING GAVE OUT. THE CAR STARTED SMOKING PRODUCING BLACK CHEMICAL SMOKE INTO THE CABIN. THEN, FIRE STARTED SHOOTING OUT OF THE VENTS. WITH NO BRAKES AND FIRE AND SMOKE INTO THE CAR, THE DRIVER WAS FORCED TO JUMP OUT OF THE VEHICLE AND ROLL ONTO THE MIDDLE OF THE INTERSTATE WITH THE CAR STILL GOING 30-40 MPH. THE DRIVER WAS IN EXTREME DANGER INSIDE THE CAR AND OBVIOUSLY LAYING ON THE INTERSTATE AS WELL. THE CAR ENDED UP IN THE DITCH WHILE COMPLETELY ENGULFED IN FLAMES. HE WAS ABLE TO GET ONTO THE SHOULDER OF THE ROAD. THE FIRE DEPARTMENT ARRIVED TO PUT OUT THE FIRE. THEY DETERMINED THE FIRE STARTED INSIDE THE AREA OF THE HEATING CORE. THE FIRE WAS SO HOT THAT IT MELTED THE BOLTS WE WERE TOLD BY THE FIRE MARSHAL. THERE OBVIOUSLY WAS SOMETHING FAULTY WITH THE HEATER CORE TO GIVE THIS MUCH DAMAGE. THE DRIVER WAS TREATED AT THE ER FOR SMOKE INHALATION. THE CONTENTS IN THE CAR WERE EITHER BURNED, MELTED, OR HAVE SEVERE SMOKE DAMAGE. THE VEHICLE IS A COMPLETE LOSS OF COURSE. WE LOST MANY ITEMS OF VALUE INSIDE THE VEHICLE. WE WOULD LIKE TO BE REIMBURSED FOR THE CAR, THE DAMAGED OR DESTROYED CONTENTS AND ANY MEDICAL BILLS.