NHTSA Complaint #10223774 — 2007 CHRYSLER PACIFICA POWER TRAIN:AUTOMATIC TRANSMISSION

Complaint Details

ODI Number	10223774
Vehicle	2007 CHRYSLER PACIFICA
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	April 8, 2008
Date Filed	April 9, 2008
Mileage	13,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	AR

Consumer Description

2007 PACIFICA TRANSMISSION SHUDDERS WHEN LUGGING DOWN,MOST NOTICEABLE WHEN CAR IS IN 4TH GEAR AT 1800-2500 RPM. ALSO HAVE VERY HARSH SHIFT WHEN GOING INTO AND OUT OF 2ND GEAR. AFTER TWO COMPLAINTS AND TEST DRIVE WAS TOLD THAT IT WAS NORMAL AND ALSO THAT THE TSP'S OUT DID NOT APPLY TO MY VEHICLE VIN. THE SERVICE MANAGER SENT MY COMPLAINTS TO CHRYSLER AND THEY DIRECTED LOCAL DEALER TO REPROGRAM TRANSMISSION AND REPLACE TORQUE CONVERTER. DUE TO NUMBER OF SAME COMPLAINTS CHRYSLER SHOULD TAKE INITIATIVE AND HAVE RECALL INSTEAD OF MAKING EACH INDIVIDUAL OWNER GO THROUGH THIS NONSENSE. *TR

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