NHTSA Complaint #10223627 — 1999 FORD STRIPPED CHASSIS

TL*THE CONTACT OWNS A 2000 (NA) FORD STRIPPED CHASSIS. THE CONTACT RECEIVED A FORD RECALL NOTICE FOR THE VEHICLE SPEED CONTROL: CRUISE CONTROL IN SEPTEMBER OF 2007. HE IMMEDIATELY TOOK HIS VEHICLE TO THE DEALER TO HAVE THE CRUISE CONTROL SWITCH DISCONNECTED. HE WAS INFORMED BY A REPRESENTATIVE THAT THE PARTS WOULD BE UNAVAILABLE UNTIL DECEMBER OF 2007. HE CALLED BACK IN DECEMBER AND WAS INFORMED THAT THE PARTS WOULD BE AVAILABLE IN MARCH OF 2008. HE CALLED BACK IN MARCH OF 2008 AND THE DEALER STATED THAT THE PARTS WERE STILL UNAVAILABLE AND THEY DID NOT KNOW WHEN THEY WOULD ARRIVE. THE MANUFACTURER DID NOT PROVIDE ANY ASSISTANCE. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 29,000. UPDATED 4/25/08 *CN THE CONSUMER STATED THE PROBLEM HAS BEEN RESOLVED.