NHTSA Complaint #10223513 — 2002 MAZDA MPV

O/D LIGHT FLASHING AND HARSH SHIFT. MY FAMILY AND I WAS PLANNING TO TAKE A TRIP TO WILLIAMSBURG VA, AND WHEN I START THE VAN, I DISCOVERED THE O/D (OVER DRIVE) LIGHT IS FLASHING AND HARSH SHIFTS. I TOOK THE VAN TO AMOCO AND ASK TO CHECK MY TRANSMISSION. THE SERVICE TECH TOLD ME EVERYTHING IS NORMAL, HOWEVER WE NOTICED YOUR GEARS ARE NOT SHIFTING SMOOTHLY. THEY COULD GET ANY CODE OF WHAT CAUSING. I LEFT THEIR SHOP AND STOPPED BY COTTMAN TRANSMISSION. THEY ALSO SCANNED AND COULDN'T GET ANY CODE; THEY ALSO TEST DRIVE THE VAN AND ALSO NOTICED SAME THING THAT AMOCO HAS TOLD ME. THE TECH HAS ASKED ME TO TAKE TO THE DEALER AND GIVE THIS BULLETIN # 05-001/04 (HARSH SHIFTS - REFLASH PCM). I DROPPED THE CAR TO THE DEALER OVER NIGHT AND MENTION WHAT HAVE HAPPENED AND ALSO MENTIONED THE BULLETIN NUMBER. I HAVE RECEIVED A CALL THE FOLLOWING MORNING FROM THE DEALER SERVICE DEPARTMENT. THE SERVICE ADVISER HAS TOLD ME THAT I NEED A NEW TRANSMISSION AND WHEN I ASK HOW MUCH, HE SAID IT WILL COST TO YOU ABOUT $3200. THIS SHOCKED ME AND DECIDED TO DO SOME RESEARCH. I FOUND OUT THIS HAS HAPPENED TO THOUSAND OF MPV 2002 OWNERS, WHICH ONE FORUM HAS SUGGESTED THAT I SHOULD FILE A COMPLAIN HERE. *TR