NHTSA Complaint #10223480 — 2001 DODGE RAM 1500

MY DASH CRACKED SEVERAL YEARS BACK WHILE THE VEHICLE WAS UNDER WARRANTY. I WAS WIPING IT DOWN AND SLICED MY HAND OPEN AND GOT TO LOOKING AT WHAT IT WAS THAT CUT MY HAND AND NOTICED SEVERAL CRACKS IN THE DASH BOARD. I NOTIFIED THE DEALERSHIP THAT I BOUGHT IT FROM AND THEY HAD A REP. LOOK AT IT AND HE CAME TO THE CONCLUSION THAT IT WAS NOT A DEFECT. SO I PROCEEDED HIGHER UP THE CHAIN BUT TO NO SURPRISE I DID NOT GET ANY HELP FORM THEM EITHER. THEY SAID THAT THERE REPS WORD IS THE FINAL DECISION. NOW AFTER 7 YEARS OF DRIVING THIS VEHICLE WITH A CRACKED DASH OR SHOULD I SAY NO DASH. I MEAN I PRACTICALLY HAVE NO DASH LEFT IT HAS ALL JUST FELL IN. LEAVING MANY IMPORTANT EXPOSED WIRES DIRECT TO THE SUNLIGHT. ITS JUST A MATTER OF TIME BEFORE SOMETHING BAD HAPPENS UNDER THERE (WIRES SHORT OUT CAUSING A FIRE OR HEADLIGHTS NOT TO WORK AT NIGHT OR SOMETHING TO THAT AFFECT) WHILE IM DRIVING AND CAUSES ME TO HAVE AN ACCIDENT. I FEEL THAT DODGE SHOULD PICK UP THIS TAB TO REPAIR THIS PROBLEM AS IT HAD HAPPENED TO MANY DODGE VEHICLE OWNERS ACCORDING TO ALL THE POSTING ON THE INTERNET FORUMS REGARDING THIS SUBJECT. I WISH SOMEONE WOULD STEP UP AND MAKE THEM PICK UP THE TAB FOR ALL THESE POORLY DESIGNED DASHBOARDS. *TR