NHTSA Complaint #10223296 — 2002 DODGE RAM QUAD CAB

STRUCTURE issue reported to NHTSA

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Complaint Details

ODI Number	10223296
Vehicle	2002 DODGE RAM QUAD CAB
Component	STRUCTURE
Date of Incident	January 1, 2007
Date Filed	April 3, 2008
Mileage	105,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	AL

Consumer Description

2002 DODGE RAM QUAD CAB DASH BOARD IS CRACKED/SPLIT IN 5 OR MORE PLACES. IN OTHER WORDS THE DASH IS DETERIORATING. THE MATERIAL IS APPARENTLY VERY BRITTLE. DODGE TOLD ME IT WOULD COST $1500 TO REPLACE IT WITH THE SAME DASH THAT WOULD CRACK AGAIN IN 5 YEARS. I CALLED DODGE AND WAS TOLD THERE WERE NO REPORTED PROBLEMS AND THEY WOULD NOT CONSIDER ANY HELP IN REPLACEMENT OR ADMIT A DESIGN FLAW. OTHER PLACES ARE REPORTING THE ENTIRE DASH IS FALLING IN AND EFFECTING THE ELECTRICAL SYSTEM OPERATION. *TR

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