NHTSA Complaint #10222883 — 2002 FORD EXPLORER

MY TRANSMISSION HAS FAILED DUE TO THE TORQUE CONVERTER FAILING CATASTROPHICALLY, SENDING BITS OF BRASS AND METAL SHAVINGS EVERYWHERE INSIDE AND DESTROYING THE ASSEMBLY. THE SYMPTOMS OF THIS FAILURE WERE AS FOLLOWS: SHIFTING HARD BETWEEN 1ST AND 2ND GEAR, AND THE O/D LIGHT FLASHING VERY RAPIDLY AFTER 10 TO 15 MINUTES OF DRIVE TIME. UPON AN EXTREMELY SIMPLE INVESTIGATION (GOOGLE SEARCH), I FIND THAT THIS IS A SUSPICIOUSLY COMMON PROBLEM WITH THESE TRANSMISSIONS, EVEN THOUGH MY OWN DEALER SAYS HE'S NEVER HEARD OF IT BEFORE NOW, WHICH WAS ALSO A COMMON THREAD IN THESE COMPLAINTS I FOUND ONLINE. THE CORRECTIVE ACTION SUGGESTED BY THE DEALER IS THE SAME AS EVERYONE ELSE I'VE FOUND: NEW TRANSMISSION. THEY SAY IT IS TOTALLY DESTROYED INSIDE, THE PIECES OF TORQUE CONVERTER HAVE RUINED VIRTUALLY EVERY PART OF THE TRANNY. *TR