NHTSA Complaint #10222514 — 2001 DODGE RAM 1500 STRUCTURE

Complaint Details

ODI Number	10222514
Vehicle	2001 DODGE RAM 1500
Component	STRUCTURE
Date of Incident	March 24, 2008
Date Filed	March 27, 2008
Mileage	70,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

THE DASHBOARD ON MY 2001 DODGE RAM IS CRACKING AND CRUMBLING. I CONTACTED DODGE'S (LACK OF) CUSTOMER SERVICE (THEIR REFERENCE NUMBER 1Z256049, REPS NAME WAS JESSICA). THEY TOLD ME (IN SO MANY WORDS) THAT IT IS MY PROBLEM NOT THEIRS. OBVIOUSLY, THEY HAVE MY MONEY NOW AND ARE NO LONGER CONCERNED WITH MY RETURNING AS A CUSTOMER. SO THIS IS HOW THE "NEW DODGE" IS IMPROVING THE COMPANY??? IF THEY DO NOT STEP-UP TO THE PLATE AND DO THE HONORABLE THING, SHAME ON THEM. THEIR REPUTATION WILL CONTINUE TO SPREAD THUS THEY WILL CERTAINLY PAY FOR THEIR SHAMEFUL METHODS IN THE END. REGARDS, JOSH *TR

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