NHTSA Complaint #10222430 — 2003 AUDI RS6

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	10222430
Vehicle	2003 AUDI RS6
Component	SUSPENSION
Date of Incident	December 20, 2007
Date Filed	March 26, 2008
Mileage	75,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AR

Consumer Description

I PURCHASED A BRAND NEW 2003 AUDI RS6 IN JAN/04, AND HAVE KEPT IT METICULOUS MAINTAINED BY THE DEALERSHIP ACCORDING TO THEIR RECOMMENDATIONS. I HAD A MAJOR SUSPENSION ISSUE WITH ALL SHOCKS GOING OUT AND RELATED PUMPS AT APPROXIMATELY 70,000 MILES. I HAVE RESEARCHED AND DETERMINED THAT MANY OTHER AUDI OWNERS (SEEMS LIKE MOST) WITH THIS SAME CAR HAVE ALSO REPORTED THIS SAME PROBLEM WITH RELATIVELY LOW MILES 40,000 TO 80,000. AFTER A VERY VOCAL COMPLAINT, AUDI DID SHARE IN THE REPAIR COSTS. HOWEVER; THIS HAS NOW LED AUDI TO OFFER NO OTHER ASSISTANCE WITH OTHER RECENT DEFECTS (SIGNIFICANT OIL LEAKS) THAT POPPED UP SHORTLY AFTER THIS ISSUE. THE SUSPENSION ISSUE IS A SAFETY ISSUE AND COULD RESULT IN A CATASTROPHIC EVENT. FORTUNATELY, I DID NOT EXPERIENCE ANY PERSONAL INJURY DUE TO THIS MAJOR ISSUE. HOWEVER; AUDI SHOULD DO SOMETHING ABOUT THIS EXPENSIVE REPAIR ISSUE THAT SEEMS TO BE A DEFECTIVE ENGINEERING FLAW AND IS PLACING THE TRAVELING PUBLIC AT GREAT RISK. *TR

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