NHTSA Complaint #11056824 — 2003 AUDI RS6

FUEL TANK LEAK FROM TIP OVER VALVE. THERE IS A RECALL ON IT. AUDI RECALL 20L8/JY WAS PERFORMED ON 5/16/2012. BUT THE VALVE STARTED LEAKING AGAIN RECENTLY. I CALLED AUDI OF AMERICA (AOA) THEY HAD ME TAKE THE CAR TO AUSTIN NORTH AUDI DEALER FOR CONFIRMATION AND TAKING PHOTOS. AFTER THE DEALER CONFIRMATION THEY DENIED MY REQUEST TO COVER THE FUEL TANK REPLACEMENT. THEIR REASON WAS: CAR IS TOO OLD, I AM SECOND OWNER, AND THERE IS NO BRAND LOYALTY (THIS IS MY FIRST AUDI). HERE ARE THE AUDI OF AMERICA CASE DETAILS: VIN: [XXXXXX] AUDI RECALL CODE 20L8/JY AUDI CASE #: [XXX] AUDI OF AMERICA REP: SHEMONA (1-800-822-2834 EXT. 43444) CURRENT OWNER: [XXX] OWNER PHONE: [XXX] PLEASE ADVISE IF AOA IS LIABLE FOR REPLACING THE TANK WHEN RECALL DID NOT FIX THE ISSUE OF TIP OVER VALVE LEAK. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB