NHTSA Complaint #10221975 — 2002 DODGE INTREPID

TL*THE CONTACT OWNS A 2002 DODGE INTREPID. WHILE DRIVING 40 MPH, THE CONTACT ACTIVATED THE HEATHER, BUT NO HEAT WAS PRESENT. MOREOVER, THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT ANTIFREEZE WAS LEAKING INTO THE ENGINE. IN ORDER TO PINPOINT THE EXACT LOCATION OF THE LEAK, AN ADDITIONAL DIAGNOSIS IS REQUIRED AT THE COST OF $900. THE DEALER ALSO STATED THAT THE VEHICLE WILL NEED A NEW ENGINE BECAUSE THE CURRENT ONE WAS BUILT TOO SMALL, AND PREVENTS THE FLUIDS FROM DISTRIBUTING CORRECTLY. THE COST FOR THE NEW ENGINE IS $8,400. THE ENGINE WAS PREVIOUSLY CHECKED AND MINOR COMPONENTS WERE REPLACED. THE CONTACT WILL NOT HAVE THIS FAILURE CORRECTED DUE TO THE COST. THE MANUFACTURER WAS NOTIFIED, BUT WOULD NOT ASSIST. THE VEHICLE WAS UNDER WARRANTY FOR ONLY 36,000 MILES. THE CURRENT MILEAGE WAS 77,000 AND FAILURE MILEAGE WAS 52,000.