NHTSA Complaint #10221938 — 2003 GMC SIERRA

SUMMER 2007 WE RECEIVED A NOTICE FROM GMC FOR OUR 2003 GMC SIERRA THAT STATED "YOUR VEHICLE COULD DEVELOP A CONDITION WHERE ONE OR MORE OF THE INSTRUMENT PANEL GAUGE NEEDLES MAY STICK, FLUTTER, OR BECOME INOPERATIVE. THIS MAY CAUSE INACCURATE READINGS, INCLUDING THE SPEEDOMETER AND THE FUEL GAUGE." THEY OFFER TO CORRECT THIS PROBLEM IF IT OCCURS IN VEHICLES WITHIN 7 YEARS OR 70,000 MILES, WHICHEVER IS LESS. OUR GMC SIERRA DEVELOPED THIS CONDITION RECENTLY AT 5 YEARS AND 90,000. THE SPEEDOMETER BEGAN TO DISPLAY INACCURATE SPEEDS AND EVENTUALLY STARTED ERRATICALLY PULSING AND SOMETIMES DISPLAYING NO SPEED. THIS IS VERY UNSAFE TO HAVE THIS HAPPEN WHEN YOU ARE DRIVING. THERE ARE NUMEROUS ENTRIES ONLINE INDICATING THAT THIS HAS HAPPENED TO MANY OF THE VEHICLES IN THE 5 YEAR RANGE, MANY JUST AFTER THE MILEAGE CUT OFF. DISPLAYING PROPER SPEED IS IMPORTANT TO SAFETY AND IF THEIR INSTRUMENT PANELS ARE FAILING ON MULTIPLE VEHICLES THE MANUFACTURER SHOULD BE RESPONSIBLE FOR REPLACING THEM REGARDLESS OF AGE OR MILEAGE. *TR