NHTSA Complaint #10221760 — 2004 CHEVROLET IMPALA

WE HAVE A 2004 CHEVROLET IMPALA, WHICH IS A PIECE OF CRAP. WE PURCHASED THIS CAR USED, IT HAD 26,000 MILES ON IT. I FILED A COMPLAINT W/ CHEVY ON PHONE NUMBER 866-790-5700. OUR CASE # IS 71-578092134. THEY WERE NO HELP, SINCE OUR WARRANTY HAD EXPIRED. OUR TRACTION SYSTEM & CHECK ENGINE LIGHT KEPT COMING ON. THE TRACTION SYSTEM SHUT OFF & WOULD NOT TURN BACK ON. IT ALSO KNOCKED OFF THE ABS SYSTEM. NOT SAFE. WE TOOK IT TO A LOCAL MECHANIC, THE REPAIRS WERE A NEW THERMOSTAT & THERMOSTAT SENSOR, & DRIVERS SIDE REAR HUB BEARING. THE COST WAS $500.00, THE DEALERSHIP WANTED @1100.00!!!!!!! FOR THE SAME REPAIRS. THE REPAIR SHOP STATED TO ME THAT THEY HAVE APPROXIMATELY 5-10 IMPALAS A WEEK IN THEIR SHOP FOR THE SAME REPAIR!!! IT APPEARS GM SCREWED UP. WE ARE NOT THE ONLY ONES WHO HAVE THIS PROBLEM. WE ALSO OWN A 1995 GMC 1500 SIERRA, HAVE NOT HAD TO FIX ANYTHING AS MAJOR AS THE IMPALA. GM'S WARRANTY IS THE WORST IN THE BUSINESS. GM WAS NO HELP AT ALL. *TR