NHTSA Complaint #10221617 — 2003 DODGE DURANGO

SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT issue reported to NHTSA

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Complaint Details

ODI Number	10221617
Vehicle	2003 DODGE DURANGO
Component	SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
Date of Incident	December 1, 2005
Date Filed	March 18, 2008
Mileage	50,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	TX

Consumer Description

TL*THE CONTACT OWNS A 2003 DODGE DURANGO. THE CONTACT NOTICED THAT HER TIRES WERE WEARING UNEVENLY. SHE TOOK THE VEHICLE TO A MECHANIC AND WAS INFORMED THAT THE UPPER CONTROL ARMS AND BALL JOINTS NEEDED TO BE REPLACED. SHE HAD THEM REPLACED. TWO YEARS AFTER THE REPLACEMENT, THE CONTACT FELT THE VEHICLE PULLING TO ONE SIDE. SHE TOOK THE VEHICLE BACK TO THE MECHANIC AND WAS INFORMED THAT THE UPPER CONTROL ARMS AND BALL JOINTS NEEDED TO BE REPLACED AGAIN. SHE HAS NOT GOTTEN THEM REPLACED AND BELIEVES THERE TO BE A MANUFACTURER DEFECT BECAUSE BALL JOINTS LAST 100,000 MILES OR MORE. THE VIN, ENGINE SIZE, AND NUMBER OF CYLINDERS WERE UNKNOWN. THE CURRENT MILEAGE WAS 110,000 AND FAILURE MILEAGE WAS 50,000. UPDATED 4/2/08 *CN UPDATED 04/02/08 *TR

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