NHTSA Complaint #10293417 — 2003 DODGE DURANGO

SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT issue reported to NHTSA

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Complaint Details

ODI Number	10293417
Vehicle	2003 DODGE DURANGO
Component	SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
Date of Incident	May 9, 2009
Date Filed	November 24, 2009
Mileage	69,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MN

Consumer Description

TL* THE CONTACT OWNS A 2003 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 55 MPH HE STRUCK A POTHOLE . SHORTLY AFTERWARDS HE HEARD A PECULIAR NOISE COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION. THE TECHNICIAN STATED THAT THE FRONT UPPER BALL JOINTS FAILED. THE FOUR TIRES WERE REPLACED ON THE VEHICLE. HIS VEHICLE IDENTIFICATION NUMBER WAS EXCLUDED FROM RECALL CAMPAIGN ID NUMBER 04596000 (SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT). THE FAILURE MILEAGE WAS 69,000. THE CURRENT MILEAGE WAS 74,000.

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