NHTSA Complaint #10221535 — 2006 CADILLAC CTS

TL*THE CONTACT OWNS A 2006 CADILLAC CTS. WHILE TRAVELING IN REVERSE AT AN UNKNOWN SPEED, THE GEARS JAMMED AND LOCKED THE DRIVE WHEEL. THE VEHICLE CRASHED INTO THE CURB AND PUNCTURED THE TIRE. THE DEALER STATED THAT THE DIFFERENTIAL SEAL WAS LEAKING FLUID. THE FAILURES WERE REPAIRED UNDER WARRANTY ON NOVEMBER 12, 2007. ONE WEEK LATER, THE CONTACT HAD TO HAVE THE SAME FAILURE REPAIRED AGAIN FOR FREE. SHE RECEIVED A RECALL NOTICE FOR FAILURES SHE EXPERIENCED AND TOOK THE VEHICLE BACK TO THE DEALER. SHE INQUIRED ABOUT BEING REIMBURSED FOR THE CHARGE OF $329.46 FOR THE TIRE AND ALIGNMENT. THE DEALER REPAIRED THE FAILED SEALS OF THE DIFFERENTIAL. THE RECALL NUMBER WAS UNKNOWN. THE FAILURE MILEAGE WAS 6,855 AND CURRENT MILEAGE WAS 7,900. UPDATED 4/2/08 *CN THE CONSUMER STATED RIGHT FRONT TIRE REPLACED DUE TO THE TIRE BEING FLAT. UPDATED 04/02/08 *TR