NHTSA Complaint #10220983 — 2007 TOYOTA FJ CRUISER

I HAVE A 2007 FJ CRUISER. IT IS ONE YEAR OLD WITH 32,000 MILES ON IT. IN THE FIRST YEAR, MY WINDSHIELD HAS NO LESS THAN EIGHT SEPARATE CRACKS FROM ROAD DEBRIS. PREVIOUS TO THIS VEHICLE, I HAD TWO JEEP WRANGLERS FOR EIGHT YEARS AND OVER 100,000 COMBINED MILES. I HAD A TOTAL OF ONE SMALL CRACK WITH MY JEEPS, AND THEY SHARED THE SAME VERTICAL WINDSHIELD DESIGN AS THE FJ. VIRTUALLY ANYTHING THAT HITS THE WINDSHIELD RESULTS IN A CHIP AND SMALL CRACK. I AM TERRIBLY DISAPPOINTED WITH THE QUALITY OF THE WINDSHIELD. THE GRILL, HEADLIGHTS, AND AFTER MARKET LIGHTS ON THE FJ HAVE NO SIMILAR DAMAGE. ALL OF MY DRIVING IS CITY AND HIGHWAY. THE CRACKS ARE TO A POINT NOW THAT I HAVE TO REPLACE THE WINDSHIELD. I STOPPED BY MY DEALER AND ASKED THEM ABOUT THE PROBLEM. OF COURSE, THEY SAID THEY WEREN'T AWARE OF ANY ISSUES. BUT, VARIOUS FORUMS AND WEB SITES DISCUSS THE PROBLEM OPENLY. I WOULD LIKE TO KNOW TOYOTA'S POSITION REGARDING THIS PROBLEM. I FEEL THAT A HIGHER QUALITY GLASS DESIGN WOULD BLUNT THE EFFECT OF NORMAL ROAD DEBRIS. THIS SHOULD HAVE BEEN TAKEN INTO CONSIDERATION WHEN ESTABLISHING THE SPECIFICATIONS OF THE FJ WINDSHIELD. *TR