NHTSA Complaint #10220969 — 2002 FORD EXPLORER POWER TRAIN:AUTOMATIC TRANSMISSION

Complaint Details

ODI Number	10220969
Vehicle	2002 FORD EXPLORER
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	March 12, 2008
Date Filed	March 12, 2008
Mileage	76,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	CA

Consumer Description

MY 2002 FORD EXPLORER HAD BEEN MAKING AN ELECTRONIC DINGING SOUND THAT TYPICALLY IS TO BRING THE DRIVERS ATTENTION TO THE DISPLAY SCREEN, BUT NO MESSAGE WAS DISPLAYED, FOR ABOUT A WEEK. THEN ON THE MORNING OF 3/12/08 THE TRANSMISSION STARTED SLIPPING OUT OF THIRD GEAR. WE TOOK THE CAR TO FORD FIRST AND THEY DIDN'T SAY ANYTHING, BUT WHEN I TOOK IT TO AAMCO, THEY TOLD ME THAT MY CAR WAS THE THIRD THIS WEEK WITH THE SAME EXACT ISSUE, AND THAT THE REAL ISSUE WAS A DESIGN FLAW WITH THE TRANSMISSION SINCE ALL THREE CARS HAD MILEAGE UNDER 100,000 MILES. THE COST TO REBUILD THE TRANSMISSION WAS QUOTED AT $2,500. *TR

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