NHTSA Complaint #10220410 — 2004 BUICK RAINIER

I WAS DRIVING ONE MORNING AND NOTICED THAT MY SPEED REGISTERED 80MILES WHEN I HAD JUST PULLED OFF. I CUT THE CAR OFF AND THEN STARTING BACK DRIVING AND IT THEN SAID I WAS GOING 120. I TOOK MY CAR IN AND THEY TOLD ME THAT MY CAR WAS NOT UNDER WARRANTY FOR THIS REPAIR, AND IT WOULD COST ME $575. TO GET IT FIXED. I ASKED FOR THE MAIN NUMBER TO BUICK AND CALLED THEM, THEY SAID THAT MY CAR DID NOT FALL IN THE EXTENDED WARRANTY CATEGORY AND THEY DID NOT HAVE ENOUGH COMPLAINTS TO HAVE THIS AS A RECALL. I ALSO TOLD THEM THAT THIS IS A SAFETY HAZARD AND THAT I SHOULD NOT HAVE TO PAY OUT OF POCKET FOR A MANUFACTURER DEFECT AND THAT I AM NOT THE ONLY ONE WITH THIS PROBLEM ON THIS PARTICULAR VEHICLE. I COULD BE SITTING WITH THE CAR IDLE AND THE SPEEDOMETER READS 120, EVEN WHEN I MADE THE APPT. TO HAVE IT CHECKED OUT THE SERVICE GUY SAID THAT QUITE A FEW PEOPLE HAVE BEEN IN WITH THAT PROBLEM. *TR