NHTSA Complaint #10220408 — 1998 FORD EXPEDITION VEHICLE SPEED CONTROL:CRUISE CONTROL

Complaint Details

ODI Number	10220408
Vehicle	1998 FORD EXPEDITION
Component	VEHICLE SPEED CONTROL:CRUISE CONTROL
Date of Incident	October 28, 2007
Date Filed	March 7, 2008
Mileage	180,000 miles
Crash	No
Fire	Yes
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	MN

Consumer Description

TL*THE CONTACT OWNS A 1998 FORD EXPEDITION. THE VEHICLE CAUGHT FIRE WHILE IDLING AND WAS COMPLETELY DESTROYED. AN INVESTIGATOR FROM FIRE FORENSICS STATED THAT THE FIRE ORIGINATED FROM THE CRUISE CONTROL SWITCH. FORD STATED THAT THEY SENT THE RECALL NOTICE TO THE ORIGINAL OWNER AND COULD NOT PROVIDE HER WITH ANY FURTHER ASSISTANCE. A POLICE REPORT WAS FILED. THE CONTACT FILED A FORMAL COMPLAINT WITH THE MANUFACTURER. SHE STILL HAS POSSESSION OF THE VEHICLE. THE POWERTRAIN AND RECALL NUMBER WERE UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 180,000.

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