NHTSA Complaint #10220407 — 2004 FORD EXPLORER POWER TRAIN:AUTOMATIC TRANSMISSION

Complaint Details

ODI Number	10220407
Vehicle	2004 FORD EXPLORER
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	March 4, 2008
Date Filed	March 7, 2008
Mileage	59,300 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	ME

Consumer Description

PURCHASED A 2004 FORD EXPLORER NEW AT A LOCAL DEALERSHIP. I STARTED HAVING TRANSMISSION PROBLEM SOON AFTER PURCHASE. NOT SHIFTING INTO REVERSE PROPERLY. TOOK THE VEHICLE SEVERAL TIMES BACK TO DEALERSHIP. RECEIVED TRANSMISSION ADDITIVE RECALL AND TOOK VEHICLE BACK AGAIN. ABOUT 5,000 MILES AFTER ADDITIVE TRANSMISSION PROBLEMS WORSENED. SOLENOID REPLACE AT 20,000 MILES AND AGAIN AT 35,000 WITH OTHER TRANSMISSION PARTS REPLACED. NOW AT 59,000 MILES OF USE TRANSMISSION IS COMPLETELY GONE AND MUST BE REPLACED. *TR

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