NHTSA Complaint #10220392 — 1992 FORD E-350

TL*THE CONTACT OWNS A 1992 FORD E350 MOTORIZED CUTAWAY. THE CONTACT RECEIVED A FORD RECALL NOTICE FOR THE VEHICLE SPEED CONTROL: CRUISE CONTROL IN AUGUST OF 2007. HE IMMEDIATELY SCHEDULED AN APPOINTMENT TO HAVE THE VEHICLE REPAIRED. THE SWITCH WAS NOT DISCONNECTED BECAUSE THE DEALER STATED THAT THE PARTS WOULD BE AVAILABLE IN NOVEMBER. THE DEALER LATER INFORMED HIM THAT THE PARTS WOULD BE AVAILABLE IN FEBRUARY OF 2008. THE CONTACT CALLED FORD BACK AND THEY STATED THAT THE PARTS WOULD BE UNAVAILABLE UNTIL JUNE OF 2008. THE CONTACT FILED A FORMAL COMPLAINT WITH FORD. THERE HAD BEEN NO FAILURE TO DATE. THE RECALL NUMBER WAS UNKNOWN. THE CURRENT MILEAGE WAS 40,000. UPDATED 03-25-08 *BF THE CONSUMER STATED THE SAFETY RECALL NUMBER IS AS FOLLOWS: 05S28. UPDATED 03/25/08 *TR