NHTSA Complaint #10220137 — 1992 FORD E-350

TL*THE CONTACT OWNS A 1992 FORD E350. THE CONTACT RECEIVED A RECALL NOTICE IN AUGUST OF 2007 FOR THE VEHICLE SPEED CONTROL: CRUISE CONTROL. HE IMMEDIATELY SCHEDULED AN APPOINTMENT TO HAVE THE VEHICLE REPAIRED. THE DEALER PLACED HIM ON A WAITING LIST FOR THE PARTS AND STATED THAT THEY SHOULD HAVE ARRIVED IN DECEMBER OF 2007. HE CALLED THE DEALER AND THEY STATED THAT THE PARTS WERE UNAVAILABLE AND ADVISED HIM TO HAVE THE SWITCH DISCONNECTED. THE CLOSET DEALER THAT WOULD DISCONNECT THE SWITCH IS APPROXIMATELY 2.5 HOURS AWAY, BUT THEY DID NOT KNOW WHEN THE PARTS WOULD BE AVAILABLE EITHER. HE IS IN THE PROCESS OF HAVING THE SWITCH DISCONNECTED. THERE HAD BEEN NO FAILURE TO DATE. THE POWERTRAIN AND RECALL NUMBER WERE UNKNOWN. THE CURRENT MILEAGE WAS 70,000.