NHTSA Complaint #10220197 — 2004 CHRYSLER PACIFICA

ENGINE AND ENGINE COOLING issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	10220197
Vehicle	2004 CHRYSLER PACIFICA
Component	ENGINE AND ENGINE COOLING
Date of Incident	March 3, 2008
Date Filed	March 5, 2008
Mileage	48,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	NV

Consumer Description

OIL PAN PLUG BECAME STRIPPED VERY EASILY RESULTING IN NEED FOR OIL PAN REPLACEMENT. MECHANICS REPORTED OIL PAN UNUSUALLY THIN WHERE PLUG SCREWS IN RESULTING IN EASY STRIP. TO EMPHASIZE THIS MUST BE A FREQUENT OCCURRENCE, I WAS INFORMED THAT MY CAR IS NOW ON A WAITING LIST OF AT LEAST A MONTH BEFORE ONE WOULD BE AVAILABLE. I WAS FURTHER NOTIFIED THAT 156 ARE BACK ORDERED AND 96 ADDITIONAL ARE IN THE PIPELINE FOR THIS PARTICULAR PAN FOR THIS ENGINE. IF I HAD THE OTHER ENGINE AVAILABLE FOR THIS CAR, THERE WOULD BE IMMEDIATE REPLACEMENT. I WAS FURTHER WARNED THAT THE CAR IS DANGEROUS TO DRIVE NOW BECAUSE THE PLUG COULD FALL OUT AT ANY TIME WITH A RESULTANT FIRE AND/OR SEIZING UP OF THE ENGINE FROM RAPID DRAINAGE OF OIL. *TR THE CONSUMER ALSO HEARD FRONT END NOISES. THE CONSUMER WAS INFORMED THE RIGHT SIDE LEVER BUSHING WAS DEFECTIVE. UPDATED 05/28/08

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