NHTSA Complaint #10219943 — 2001 SATURN LS

THE TIMING CHAIN FAILED WHILE MY WIFE WAS DRIVING ON THE HWY AT 50MPH. FORTUNATELY SHE WAS ABLE TO COAST TO THE SIDE OF THE ROAD. UPON HEARING ABOUT THE SATURN RECALL FOR THE SAME PROBLEM, I SUBMITTED MT CLAIM TO SATURN FOR REIMBURSEMENT. THEY CALLED ME ABOUT A WEEK LATER TO TELL ME THAT MY CLAIM WAS BEING PROCESSED. ABOUT A WEEK AGO THEY CALLED TO TELL ME THAT MY CLAIM WAS DENIED. I REQUESTED BUT HAVE NOT RECEIVED WRITTEN CONFIRMATION OF THAT DENIAL. I SUSPECT THAT THE DENIAL WAS BASED ON THE FACT THAT MY SATURN WAS MANUFACTURED IN 09/00 AND THE RECALL WAS FOR CARS MANUFACTURED FROM 11/00 TO 02/01. I REQUEST THAT THE RECALL ORDER BE EXPANDED TO INCLUDE THE DATE THAT MY CAR WAS MANUFACTURED. *TR