NHTSA Complaint #10219849 — 2001 FORD TAURUS

I AM A OWNER OF A 2001 FORD TAURUS WHICH I BOUGHT USED AND HAVE OWNED IT NOW FOR 2 YEARS. IT IS THE FIRST FORD I HAVE OWNED IN OVER 20 YEARS. SINCE I HAVE OWNED IT, IT HAS NOT GIVEN ME TOO MANY PROBLEMS, JUST THE BASIC BREAK DOWNS LIKE, BATTERIES, BRAKES ,SEIZED A/C COMPRESSOR,COOLANT EXPANSION TANK CRACKED, ECT. THOSE THINGS ARE GOING TO BREAK. BUT WHAT HAS REALLY UPSET ME IS HOW I HAVE READ ABOUT THE COIL SPRINGS BREAKING ON THE TAURUS AND CAUSING POSSIBLE DAMAGE TO THE VEHICLE. I DIDN'T THINK IT WOULD HAPPEN TO ME BUT AFTER ARRIVING HOME TODAY I NOTICED A SMALL PIECE OF METAL UNDER MY 01 TAURUS AND AFTER FURTHER OBSERVATION I FOUND IT TO BE A PIECE OF MY REAR COIL SPRING FROM THE DRIVERS SIDE. I AM A 40+ YEAR OLD MALE WHO HAS HAD MANY MAKES AND MODELS OF DIFFERENT TYPES OF VEHICLES AND HAVE NEVER HAD OR HEARD OF COIL SPRINGS BREAKING AS THEY DO ON THE FORD TAURUS. THIS IS A PROBLEM THAT NEEDS TO BE REPAIRED BY FORD AND NOT THE CONSUMER. SO I CAN ONLY EXPECT THAT THE REST OF THE SPRINGS ARE FAULTY AND NEED TO BE REPLACED BEFORE I HAVE ANY FURTHER DAMAGE TO MY VEHICLE. IT SEEMS TO ME THAT THE FORD COMPANY DOES NOT CARE ABOUT CRAFTMANSHIP OR THE CONSUMERS SAFETY. SO CHANGE YOUR SLOGAN " HAVE YOU DRIVEN A FORD LATELY" TO " YOUR RIDING ON FAULTY COIL SPRINGS". THIS IS A SERIOUS PROBLEM THAT IS A MAJOR SAFETY ISSUE AND NEEDS TO BE CORRECTED FREE OF CHARGE TO ALL FORD TAURUS OWNERS. *TR