NHTSA Complaint #10335191 — 2001 FORD TAURUS

TL* THE CONTACT OWNS A 2001 FORD TAURUS. WHILE HAVING THE VEHICLE SERVICED FOR AN OIL CHANGE, THE CONTACT WAS INFORMED THE PASSENGER SIDE REAR COIL SPRING WAS BROKEN. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER BUT WAS NOT SERVICED BECAUSE THERE WAS NOT A RECALL FOR THE REAR COIL SPRINGS. THE CONTACT STATED HIS VEHICLE HAD PREVIOUSLY BEEN SERVICED FOR THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 04V332000 (SUSPENSION: FRONT: SPRINGS: COIL SPRINGS) BUT THE RECALL DID NOT INCLUDE THE REAR COIL SPRINGS. THE CONTACT ALSO STATED THAT HE HAD HIS REAR DRIVER SIDE COIL SPRING REPLACED BECAUSE IT TOO WAS BROKEN IN THE PAST. THE FAILURE AND CURRENT MILEAGES WERE 88,000. UPDATED 6/19/10 *CN UPDATED 07/22/10*JB