NHTSA Complaint #10219689 — 1997 FORD ESCORT TIRES

Complaint Details

ODI Number	10219689
Vehicle	1997 FORD ESCORT
Component	TIRES
Date of Incident	January 8, 2008
Date Filed	February 29, 2008
Mileage	27,585 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

PURCHASED (4) COOPER TIRES(185/65R14 TRENDER SETTER; D.O.T. UT75C2H1602 ON 8-12-2002. A SIDEWALL DEFECT(2X1" BUBBLE) WAS NOTICED AND MANUFACTURER WAS NOTIFIED ON 1/2006. TIRE(SAME TYPE) WAS REPLACED AT OWNER'S COST. ANOTHER TIRE SIDEWALL DEFECT(2X1" BUBBLE) WAS NOTICED ON 1/2008 IN THE SAME LOCATION AS THE FIRST. THIS TIRE WAS RETURNED TO THE MANUFACTURER FOR EVALUATION. THE MANUFACTURER CLAIMED IT WAS NOT DEFECTIVE, BUT CAUSED BY CUSTOMER. THIS CAUSED CUSTOMER TO LOOSE CONFIDENCE IN THE QUALITY OF THE MANUFACURER'S TIRES FOR FEAR OF A SIDEWALL BLOW OUT. ALL TIRES WERE REPLACED WITH A DIFFERENT BRAND AT OWNER'S COST. *TR

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