NHTSA Complaint #10219612 — 2002 FORD TAURUS

VISIBILITY:WINDSHIELD issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	10219612
Vehicle	2002 FORD TAURUS
Component	VISIBILITY:WINDSHIELD
Date of Incident	January 1, 2008
Date Filed	February 28, 2008
Mileage	30,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	GA

Consumer Description

FORD ISSUED A RECALL # 03V087000 STATING ISSUES OF WINDSHIELD MOUNTING BEING UNDER STANDARD REQUIREMENTS. THIS CAUSES EXCESS NOISE, WATER LEAKAGE, AND RATTLING. MY VEHICLE WAS MADE A FEW DAYS AFTER THE CUT OFF DATE AT THE SAME PLANT WHERE THE PROBLEM WAS IN ATLANTA. MY VEHICLE LEAKS WATER FROM THE WINDSHIELD. I HAVE COMPLAINED TO FORD AND NO ONE WILL STAND BEHIND THEIR ERROR AND FIX IT. MY VEHICLE IS 6 YRS OLD BUT ONLY HAS 30,000 MILES. THIS ERROR IS NOT ACCEPTABLE AND IS NOT NORMAL WEAR AND TEAR ON A VEHICLE. I NEED SOMEONE TO HELP ME TAKE CARE OF THIS ISSUE. THE CONSUMER SHOULD NOT HAVE TO PAY FOR THE MANUFACTURERS DEFECT. *TR

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