NHTSA Complaint #10219122 — 2005 DODGE GRAND CARAVAN STEERING:RACK AND PINION

Complaint Details

ODI Number	10219122
Vehicle	2005 DODGE GRAND CARAVAN
Component	STEERING:RACK AND PINION
Date of Incident	February 25, 2008
Date Filed	February 25, 2008
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AL

Consumer Description

I HAVE HAD MY 2005 DODGE GRAND CARAVAN FOR ALMOST 2 YEARS IT HAS ONLY 64, 000 MILE ON IT. ABOUT TWO WEEKS AGO WE STARTED HEARING A SOUND WHEN STARTING THE VAN AND WHEN YOU TURN THE STEERING WHEEL, USUALLY LASTS UNTIL YOU DRIVE FOR A AWHILE THEN IT COMES AND GOES. WE TOOK IT TO THE DODGE DEALERSHIP AND THEY SAID IT WAS THE RACKET PINION GEAR AND WOULD COST A LITTLE OVER $900 TO REPAIR. I CALLED AROUND TO A FEW OTHER CAR REPAIR SHOPS AND THEY ALL SAID ARE YOU SURE THAT IS THE PROBLEM, THEY HAVE NEVER HEARD OF A VEHICLE NEEDING THAT REPLACED THAT EARLY. SO I GOT ONLINE AND DID SOME RESEARCH AND FOUND THAT THERE ARE MANY PEOPLE WITH THE SAME PROBLEM, ALL OCCURRING WITH MILES RANGING FOR 15,000 TO 75,000. I CAME ACROSS YOUR WEB SITE AND SEE THAT THIS HAS BEEN INVESTIGATED BEFORE. THIS I A PROBLEM THAT NEEDS TO BE FIXED, IT IS NOT JUST SOME RANDOM MALFUNCTION. I REQUEST THAT YOU REOPEN THIS INVESTIGATION. *TR

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#10225466 — April 23, 2008 — PURCHASE OF USED DODGE GRAND CARAVAN & THEN FOUND OUT 1 WEEK LATER THAT THE RACK AND PINION AREA LEAKS & THE ENTIRE R...

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#10222553 — March 28, 2008 — POWER STEERING RACK DEFECT. *TR

#10221851 — March 20, 2008 — PURCHASE OF USED DODGE GRAND CARAVAN & THEN FOUND OUT 3 WEEKS LATER THAT THE POWER STEERING BOOT FAILS & ENTIRE RACK ...

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