NHTSA Complaint #10219106 — 2004 DODGE DURANGO

ELECTRICAL SYSTEM:IGNITION issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	10219106
Vehicle	2004 DODGE DURANGO
Component	ELECTRICAL SYSTEM:IGNITION
Date of Incident	January 1, 2008
Date Filed	February 25, 2008
Mileage	50,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	PA

Consumer Description

MY 2004 DODGE DURANGO HAS 55,000 MILES ON IT. BOTH KEYLESS ENTRY FOBS QUIT WORKING. THE ONLY WAY TO UNLOCK MY TRUCK IS MANUALLY, VIA TURNING THE KEY IN THE DOOR. EVERY TIME YOU DO THAT, THE ALARM GOES OFF. I RESEARCHED THIS ONLINE, TO FIND OUT THAT A LOT OF PEOPLE HAVE THE SAME PROBLEM, EVEN CARS STILL UNDER FACTORY WARRANTY. (THOSE UNDER WARRANTY, SAID DODGE WOULDN'T FIX THEM). THIS IS COMPLETELY UNACCEPTABLE. THERE'S NO REASON DODGE CAN'T HAVE A RECALL AND FIX THIS KEY ISSUE. I JUST GOT OFF THE PHONE WITH DODGE "CUSTOMER RELATIONS" AND GOT NOWHERE. NO HELP, NO INFORMATION ON HOW TO FIX IT, AND CERTAINLY NO RECALL. *TR

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