NHTSA Complaint #10219035 — 2002 FORD FOCUS

I NEVER EXPERIENCED A PROBLEM WITH MY IGNITION CYLINDER, NO SEMI LOCKING, NO GLITCHES NOTHING, THEN ALL OF THE SUDDEN I GO TO START MY CAR TO LEAVE THE GROCERY STORE AND THE KEY WON'T TURN. SO I HAD TO WAIT 3 HOURS WITH MY 87 YEAR OLD GRANDFATHER IN A FREEZING CAR WITH NO HEATER (CAUSE THE KEY WONT BUDGE) OF A GROCERY STORE PARKING LOT FOR A LOCKSMITH TO COME AND FIX AND THEN TO PAY HIM $400. MY COMPLAINT IS NOT THE WAIT, BUT THAT THIS FROM WHAT I READ IS A PROBLEM OCCURRING IN THESE FORD FOCUS FAULTY IGNITION. IF THIS WHERE SOMETHING THAT ONLY HAPPENED TO ME, THEN THAT WOULD HAVE BEEN MY PROBLEM, BUT ITS NOT. SO NOW WE ARE OUT $400 BECAUSE OF CHEAP MERCHANDISE THAT SHOULD HAVE BEEN RECALLED AND REPLACED FOR FREE BECAUSE TOO MANY PEOPLE BEFORE ME HAVE EXPERIENCED THIS SAME PROBLEM. PLEASE INVESTIGATE THIS PROBLEM FURTHER AND LET GET A RECALL GOING SO NO ONE ELSE HAS TO BEAR THIS BURDEN. THANK YOU FOR YOUR TIME AND CONCERN OF THIS MATTER. SINCERELY MADELEINE MELLOTT *TR