NHTSA Complaint #10218909 — 2004 PONTIAC VIBE

DURING JANUARY OF 2007 I NOTICED THAT MY DRIVER'S SIDE WINDOW WAS MAKING A RATTLING NOISE EVERYTIME I WOULD OPEN AND SHUT MY DOOR. I NEEDED TO GET SOME WORK DONE SO I TOOK MY CAR TO THE DEALER FOR A REGULAR TUNE UP AND MENTIONED THE RATTLING IN THE DOOR AND MY CONCERN WITH THE WINDOW. AFTER MY CAR WAS RETURNED THEY HAD ASSURED ME THAT MY WINDOW WAS LOOKED AT AND NOTHING WAS WRONG WITH IT. AFTER A COUPLE MONTHS THE RATTLING STARTED AGAIN. ONE WARM NIGHT I HAD MY WINDOW DOWN AND AFTER TRYING TO PUT IT UP, MY WINDOW CAME UP CROOKED. I SLOWLY PUT MY WINDOW DOWN AND TRIED TO PULL IT UP SLOWLY AND STRAIGHT IN FEAR OF RAIN THAT NIGHT. AFTER ONE TIME OF TRYING TO PUT IT BACK UP MY WINDOW SHATTERED ON ME WHILE SITTING IN MY DRIVER'S SEAT. I WAS COVERED IN GLASS AND SUFFERED FROM MINOR GLASS CUTS. THERE ARE STILL PIECES OF GLASS I AM FINDING THROUGHOUT MY DRIVER'S SIDE DOOR. AFTER GETTING MY WINDOW FIXED A COUPLE DAYS LATER I WAS TOLD THAT MY WINDOW SHOULD BE STABLE AND IN WORKING PROPERLY. BY THE END OF OCTOBER, I STARTED NOTICING A NOISE COMING OUT OF THE TOP LEFT CORNER OF THE DRIVER'S SIDE WINDOW. I NOTICED THAT MY WINDOW WAS OUT OF PLACE AND THERE IS A QUARTER OF AN INCH OF WINDOW THAT DOES NOT MEET THE SEAL. ALONG THE EDGES THE SEAL IS STARTING TO PEAL OUT AND THERE IS AIR GETTING THROUGH. THIS HAS ALSO STARTED ALONG THE FRONT PASSENGER SIDE WINDOW AS WELL. IN DECEMBER OF 2007 I WENT TO PUT MY WINDOW DOWN AT A DRIVE THROUGH AND FOUND THAT MY WINDOW, ONCE AGAIN, WAS COMING IN CROOKED. ALTHOUGH IT HASN'T SHATTERED AGAIN ON ME YET, THERE IS STILL A GAP BETWEEN THE WINDOW AND THE SEAL. *TR