NHTSA Complaint #10218868 — 2007 CADILLAC CTS

TL*THE CONTACT OWNS A 2007 CADILLAC CTS. WHILE DRIVING APPROXIMATELY 15 MPH, THE WHEELS LOCKED CAUSING THE VEHICLE TO SPIN COMPLETELY AROUND AND STRIKE A CURB ON THE REAR DRIVER SIDE. NONE OF THE AIR BAGS DEPLOYED. THE VEHICLE WAS TOWED TO THE DEALER AND THEY STATED THAT THE REAR DRIVER SIDE WHEEL WAS BENT INWARDS. THEY FURTHER STATED THAT THE SUSPENSION SYSTEM AND WHEELS NEEDED TO BE REPLACED AT THE COST OF $3,000. TWO DAYS LATER, THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V589000 (SUSPENSION:REAR:AXLE:SPINDLE). THE DEALER STATED THAT THEY WOULD REPAIR THE VEHICLE ACCORDING TO THE REMEDY IN THE NOTICE, BUT WOULD NOT ASSUME LIABILITY FOR ANY OTHER RELATED DAMAGES. THE MANUFACTURER HAS NOT PROVIDED ANY ASSISTANCE. SINCE THE FAILURE, THE DEALER HAS TAKEN POSSESSION OF THE VEHICLE. THE CONTACT HAS PICTURES. THE FAILURE AND CURRENT MILEAGES WERE 17,000.