NHTSA Complaint #10218637 — 1999 CHRYSLER 300M SUSPENSION

Complaint Details

ODI Number	10218637
Vehicle	1999 CHRYSLER 300M
Component	SUSPENSION
Date of Incident	November 3, 2007
Date Filed	February 20, 2008
Mileage	138,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	LA

Consumer Description

TL*THE CONTACT OWNS A 1999 CHRYSLER 300M. THE CONTACT WAS INFORMED BY A REPAIR SHOP THAT THE SUSPENSION NEEDED REPLACING ON HER VEHICLE. SHE FURTHER STATED THAT IF SHE DROVE OVER THE SLIGHTEST BUMP AT 50 MPH, THE STEERING WOULD FAIL. SHE EXPERIENCED THE SAME FAILURE IN HER PREVIOUS VEHICLE, A 1996 CHRYSLER CONCORDE. A MECHANIC INFORMED HER THAT IF SHE DROVE AROUND A CURB, THERE WOULD BE A GOOD CHANCE THAT THE STEERING WOULD GREATLY MALFUNCTION. THE POWERTRAIN WAS UNKNOWN. THE CURRENT MILEAGE WAS 140,000 AND FAILURE MILEAGE WAS 138,000.

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