NHTSA Complaint #10218164 — 2002 FORD EXPLORER SUSPENSION

Complaint Details

ODI Number	10218164
Vehicle	2002 FORD EXPLORER
Component	SUSPENSION
Date of Incident	February 15, 2008
Date Filed	February 15, 2008
Mileage	118,900 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

1. HUMMING NOISE COMING FROM VEHICLE, WENT TO DEALER GOT IT LOOKED AT DEALER SAID IT WAS HUB ASSEMBLY IN 3 OF FOUR WHEELS THAT NEEDED REPLACED. 2. ASKED IF I COULD DRIVE IT UNTIL I HAD THE MONEY, WAS TOLD IT IS NOT RECOMMENDED BECAUSE (IF) (WHEN) IT FAILS COMPLETELY IT COULD DAMAGE THE BRAKING SYSTEM OR THE WHEEL COULD FALL OFF, SEARCHED ONLINE AND FOUND CAR-COMPLAINTS.COM AND DISCOVERED NUMEROUS EXPLORER DRIVERS WITH THE SAME PROBLEM AND WAS TOLD THE SAME THING ABOUT THE WHEEL FALLING OFF. 3. WHEEL HUB ASSEMBLES WILL BE REPLACED, I COULD GET THE OLD PARTS BACK IF REQUESTED. JUST KIND OF SCARY THAT THE WHEEL COULD FALL OF WHEN THIS PART FAILS, AND IT FAILED ON 3 OUT OF 4 WHEELS. *TR

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