NHTSA Complaint #10217936 — 1999 FORD EXPLORER

VEHICLE SPEED CONTROL:CRUISE CONTROL issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	10217936
Vehicle	1999 FORD EXPLORER
Component	VEHICLE SPEED CONTROL:CRUISE CONTROL
Date of Incident	October 16, 2007
Date Filed	February 13, 2008
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	CA

Consumer Description

FAILURE TO PERFORM RECALL 05S28 (FUSE HARNESS FOR SPEED CONTROL FIRE PREVENTION) AS PER ORIGINAL RECALL LETTER TO CUSTOMERS. DEALER CLAIMS LACKS OF PARTS. ORIGINAL PART AVAILABILITY WAS TO BE NOV2007, THEN JAN2008, NOT IT IS MAY2008. FORD MOTOR HAS REQUESTED CUSTOMERS TO DISABLE CRUISE CONTROLS ON AFFECTED VEHICLE, BUT IT IS NOT MOVING PROMPTLY TO PROVIDE A SOLUTION. THIS RAISES QUESTION AS TO WHETHER OR NOT FORD MOTOR IS TRYING TO SAVE RECALL COST DUE TO ATTRITION OF AFFECTED VEHICLE OR TO CUSTOMERS GIVING UP ON THE PROCESS. THIS RECALL CAMPAIGN DOES NOT COMPLY WITH THE INTEND OF THE RECALL AGREEMENT SINCE NO COMPLETION TIME IS BEING ADHERED TO. *TR

Related Complaints for the 1999 FORD EXPLORER

Other VEHICLE SPEED CONTROL:CRUISE CONTROL Complaints

#10224100 — April 10, 2008 — TL*THE CONTACT OWNS A 1999 FORD EXPLORER. THE CONTACT RECEIVED A RECALL NOTICE IN AUGUST OF 2007 FOR THE VEHICLE SPE...

#10222354 — March 26, 2008 — TL*THE CONTACT OWNS A 1999 FORD EXPLORER. THE CONTACT RECEIVED A SAFETY RECALL NOTICE IN AUGUST OF 2007 FOR THE VEHI...

#10219380 — February 28, 2008 — TL*THE CONTACT OWNS A 1999 FORD EXPLORER. THE CONTACT RECEIVED A RECALL NOTICE FOR THE VEHICLE SPEED CONTROL: CRUISE...

#10217958 — February 13, 2008 — I RECEIVED A RECALL LETTER FROM FORD MOTOR COMPANY IN JULY 2007 FOR A DEFECT IN THE CRUISE CONTROL OF MY 1999 FORD EX...

#10203718 — September 22, 2007 — OUR 1999 FORD EXPLORER IS PART OF A LARGE RECALL BECAUSE OF A FIRE HAZARD WITH THE CRUISE CONTROL. WE ARE HAVING IT ...

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